Privacy Policy

Effective Date: April 2025

1. Introduction

At C Henry Solutions, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our courier services or interact with our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, and delivery addresses.
  • Transaction Data: Details of courier requests, payments, and service preferences.
  • Device & Usage Data: Website usage, IP addresses, and browser details to improve functionality.

3. SMS Communications

If you provide your phone number and opt in, we may send you SMS (text message) updates related to deliveries, service requests, or customer support.

  • Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
  • You can opt out of receiving SMS messages at any time by replying STOP. For additional help, reply HELP or contact us at info@CHenrySolutions.com.
  • We do not share your phone number with third parties for marketing purposes. All information is handled in accordance with this Privacy Policy.

    4. Information Sharing

    We do not sell or share personal information with third parties except in the following cases:

    • With trusted service partners required to fulfill deliveries.
    • When legally required by government authorities or regulations.
    • To prevent fraud or protect user security.

    5. Data Security Measures

    We implement industry-standard security protocols to safeguard your data, including encryption, access controls, and secure servers to ensure the confidentiality of your information.

    6. Cookies & Tracking Technologies

    We use cookies to enhance your browsing experience, track site performance, and analyze user interactions. Users may adjust browser settings to disable cookies if preferred.

    7. Your Rights & Choices

    You have the right to:

    • Request access, corrections, or deletion of your personal data.
    • Opt out of marketing communications.
    • Control cookie preferences via browser settings.

    8. Contact Us

    For any questions or concerns about this Privacy Policy, please reach out to us:
    📧 Email: info@CHenrySolutions.com
    📞 Phone: (778) 804-3466

    9. Updates to This Policy

    We may update this policy periodically. Changes will be posted here, and continued use of our services implies acceptance of the updated terms.